Your questions answered!

General 

What is Imagine Me Stories?

Imagine Me Stories is a monthly subscription box which delivers 2/3 top quality black children's books to your door each month plus empowering activities suitable for ages 0-12!


How much is it?

Imagine Me Stories costs just £19.99 a month for a month to month subscription (plus flat rate UK shipping of £3/month). Subscriptions of 3 months or longer are discounted at £18.99 a month so the longer you subscribe the more you save!

Our packages are very cost effective and activities included you will generally save more than sourcing and buying the books individually. 


What age ranges/reading levels do you cater for?

We cater to children aged 0-12 and we have three categories of subscriptions for our books:

1. Tiny Conquerors Box (0-3 years)

Bright and colourful picture books for babies and toddlers!

2. Early Achievers Box (4-8 years)

Engaging picture books with a fun storyline for budding readers!

3. Big Dreamers Box (9-12 years) 

Inspiring books for confident readers! 

We have included examples of books to expect in the product images for each of the categories, however our reading categories are just a guide and if you feel the books are too advanced/not advanced enough for your child's reading level you can switch at anytime. 

Activities - Our activity sheets are not categorised by age and will include a generic selection of fun activities that children of a variety of ages can enjoy. 


What if I already have one or more of the books?

First of all, well done on being such an avid buyer of black children's books! Unfortunately, because we plan our boxes months ahead of shipping them, we’re generally unable to control this dilemma. If you receive a book in our box you already have, we suggest gifting a copy to a child who you believe will appreciate it. 

If you have a particularly extensive library and this is of serious concern to you, please do drop us a line at hello@imaginemestories.com before subscribing and we will do our best to see if we can make a special arrangement although this cannot be guaranteed.


Shipping

When will I get my box?

Our boxes ship around the 26th of each month and the cut off date is 21st of the  month. So if you subscribe anytime from the 22nd of September to the 21st of October, your box will ship around 26 October and so on.

UK shipping takes 3-5 days for delivery. International delivery can take between 7-15 days.

How much is shipping?

We charge a flat rate of £3 for UK shipping. Shipping to other countries is £8 to the EU, £10 to the US and £12 to the rest of the world. Please note that the customer is liable for any custom duties that may occur.


Billing

When will I be billed?

First orders are billed immediately, and subsequently you will be billed on the 2nd of each following month or every three/six/twelve months for multiple month subscriptions.

Can I cancel my order/subscriptions?

Of course! You can cancel or pause your subscription at any time before your next renewal. If you would like to cancel your automatic payments, please notify us before your next payment goes out on the 2nd of your renewal month. You can do this from your customer portal or by emailing us at hello@imaginemestories.com. 

Please note cancellations are for future boxes only, and not for the boxes already paid for (1, 3, 6 or 12 depending on your subscription plan).


Refunds

May I return my subscription items for a refund?

Unfortunately, being a small business we are unable to offer refunds or returns for Imagine Me Stories subscriptions as our stock is purchased on a final sale basis. We are also unable to part refund multiple month subscriptions although you can cancel your renewal at any time.


Gifts

Can I order an Imagine Me Stories subscription  as a gift?

You definitely can! There are two ways of doing this, purchasing a gift card so the recipient can subscribe themselves, or taking out a subscription as a gift for someone else.

1. Gift cards 

Simply choose your preferred gift card amount. All cards include the cost of UK shipping. You will be sent a printable gift certificate which you can send onto the lucky recipient at your earliest convenience.

2. Gift subscriptions

Alternatively, you can directly subscribe in the recipient's name and enter their address and gift message, then just enter your card details and email. Please note that boxes ship on the 26th of the following month every month so if your gift is time sensitive it may be best to purchase a gift card. If this is your first time subscribing, all you have to do is check the ‘This is a Gift’ box at checkout, and enter the recipient’s name and email. You will be required to create an account with us and you can use your own email in that section.


Terms of Service and Privacy Policy 

Links to our full terms of service and our Privacy Policy can be found here.


Business/Author Enquiries

If I'm a business wanting to partner with Imagine Me Stories, how can I get in touch?

Thank you for your interest in working with us! Please email us at hello@imaginemestories.com with information about your services and products, along with a brief pitch explaining why we might be suitable for a partnership. Please use ‘Business Inquiry’ or 'Author Inquiry' as the email subject line, and if able, please send us a sample of the items, books or services you’d like to promote with us. Also, keep in mind that we are unable to respond to every email we receive. We’ll try to reach back within a few days of you sending us an email if we’re interested in partnering!